“Social media includes web- and mobile-based technologies to support interactive dialogue and introduce
substantial and pervasive changes to communication between organizations, communities, and
individuals. Social media are social software which mediate human communication.”
Source: Wikipedia, Social Media, August 24, 2013

“Social media are forms of electronic communication (as Web sites for social networking and microblogging) through which users create online communities to share information, ideas, personal messages, and other content (as videos).”
Source: Merriam Webster, August 24, 2013

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